Privacy Policy

    Last Updated: April 6, 2026

    1. Who We Are

    Pfeiffer Digital ("we," "our," or "us") is an AI consulting and automation firm based in Wisconsin. We help small and midsize businesses save time, capture leads, and grow through custom AI chatbots, voice agents, and workflow automations.

    2. Information We Collect

    We may collect the following types of information when you interact with our website, forms, or services:

    • Identity Data: first name, last name, job title, company name.
    • Contact Data: email address, phone number, business address.
    • Technical Data: IP address, browser type and version, time zone, operating system, device information.
    • Usage Data: pages visited, time on page, referral source, and how you interact with our website and services.
    • Communication Data: messages submitted through forms, chatbot conversations, and text message exchanges.

    3. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and provide requested services.
    • Schedule appointments and follow up on consultations.
    • Send service-related updates, reminders, and support communications.
    • Improve our website, services, and user experience.
    • Send marketing communications (only with your explicit consent).
    • Comply with legal obligations.

    4. Website Forms and Lead Capture

    Our website includes contact forms, quote request forms, AI audit tools, and chatbot interfaces that collect personal information such as your name, email address, phone number, and business details. Information submitted through these forms is used solely to respond to your inquiry, provide the requested service, and improve our offerings.

    We do not sell or rent personal information collected through our website forms to third parties.

    5. Cookies, Analytics, and Tracking Technologies

    Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience and collect aggregate usage data. These technologies help us understand how visitors use our site so we can improve performance and content.

    You can control cookies through your browser settings. Disabling cookies may limit some features of our site.

    6. SMS / Text Messaging

    If you provide your phone number and opt in to receive text messages from Pfeiffer Digital, we may send you SMS messages related to:

    • Inquiries and follow-ups
    • Appointment scheduling and reminders
    • Service updates and support

    Important SMS disclosures:

    • Message frequency may vary.
    • Message and data rates may apply.
    • Reply STOP at any time to opt out of text messages.
    • Reply HELP for assistance.
    • Consent to receive SMS is not a condition of purchase.

    Mobile opt-in data policy: Your mobile opt-in data and consent will not be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes.

    7. Data Sharing Limitations

    We do not sell, trade, or rent your personal information. We may share data only in the following limited circumstances:

    • Service providers: trusted third-party tools and platforms that help us deliver our services (e.g., email hosting, analytics, CRM, messaging platforms). These providers are contractually bound to protect your data.
    • Legal requirements: when required by law, regulation, or legal process.
    • Business protection: to protect the rights, safety, or property of Pfeiffer Digital, our clients, or the public.

    8. Data Retention

    We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

    9. Data Security

    We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your information.

    10. Third-Party Services and Links

    Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

    11. Your Rights

    Depending on your location, you may have the right to:

    • Request access to your personal data.
    • Request correction of inaccurate data.
    • Request deletion of your data.
    • Object to or restrict certain data processing.
    • Opt out of marketing communications at any time.

    To exercise any of these rights, contact us at jon@pfeifferdigital.com or call (262) 951-8690.

    12. Updates to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically for the latest information on our privacy practices.

    13. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: