Case study · A Wisconsin HVAC company
Every call answered for a Wisconsin HVAC company.
A live AI receptionist answers calls, books service and sends no-heat emergencies to the on-call technician.
- 100%
- of inbound calls answered
- Zero
- missed leads since deployment
- Under 60s
- no-heat emergencies reach the on-call tech
Live in production. Built and run by Pfeiffer Digital.
The challenge
Calls after hours and during busy jobs went to voicemail.
No-heat emergencies needed to reach the on-call technician fast.
What we built
A 24/7 AI receptionist on their existing number, answering in a natural voice.
- Takes the job details.
- Books service.
- Sends no-heat emergencies straight to the on-call technician.
- 1Customer calls the existing number
- 2AI answers and takes job details
- 3Service booked or emergency sent to the on-call tech
The results
- 100% of inbound calls answered.
- Zero missed leads since deployment.
- No-heat emergencies reach the on-call tech in under 60 seconds.
What are missed calls costing you?
Use your own call numbers to estimate the cost of missed jobs.
Try the missed-call calculator →AI receptionist for small business →