Terms & Conditions

1. Acceptance of Terms

By accessing or using the Pfeiffer Digital website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website or services.

2. Services Overview

Pfeiffer Digital provides AI consulting, custom AI chatbot development, voice agent implementation, workflow automation, and related digital growth services for small and midsize businesses. Specific deliverables, timelines, and pricing are governed by individual service agreements between Pfeiffer Digital and each client.

3. Website Use

You may use our website for lawful purposes only. You agree not to use our website in any way that could damage, disable, overburden, or impair the site, or interfere with any other party's use of the website. You may not attempt to gain unauthorized access to any systems, data, or services connected to our website.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, software, and design — is the property of Pfeiffer Digital and is protected by United States and international copyright and intellectual property laws.

For client projects, intellectual property rights are governed by individual service agreements. Upon full payment, clients typically receive rights to the final deliverables, while Pfeiffer Digital retains rights to its proprietary tools, methods, and generic components.

5. Prohibited Use

You agree not to:

• Use our services for any illegal or unauthorized purpose.
• Attempt to interfere with the proper functioning of our website or services.
• Transmit harmful code, malware, or spam through any of our systems.
• Impersonate any person, business, or entity.
• Scrape, harvest, or collect data from our website without authorization.

6. Payment Terms

Payment terms for our services are outlined in individual service agreements. Generally, we require a deposit before beginning work, with the balance due upon completion or according to a predetermined payment schedule for ongoing services.

7. Disclaimers & Limitation of Liability

Our services and website are provided "as is" and "as available" without any warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Pfeiffer Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, goodwill, or other intangible losses resulting from your use of our website or services.

8. Changes to Services & Terms

We reserve the right to modify, suspend, or discontinue any part of our services or website at any time. We may also update these Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised terms.

9. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Wisconsin, without regard to its conflict of law provisions. Any disputes relating to these terms shall be resolved in the courts of Waukesha County, Wisconsin.

10. SMS / Text Messaging Terms

Program Name: Pfeiffer Digital

By opting in to receive text messages from Pfeiffer Digital, you consent to receive conversational and transactional SMS messages related to:

• Inquiries and follow-up communication
• Appointment scheduling and reminders
• Service updates and support
• Service-related notifications

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Pfeiffer Digital
• Email: jon@pfeifferdigital.com
• Phone: (262) 951-8690
• Website: pfeifferdigital.com